Privacy Policy

Van Man Rentals Ltd. (“we,” “us,” or “our“) operates the website https://vanmanrentals.com/ and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including man and van services, house and office removals, rubbish removals, and clearances.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website or services.

1.  Information We Collect

We may collect the following types of information:

Personal Information

• Contact Information:Name, email address, phone number, and postal address.
• Booking Details:Information related to your service requests, such as pickup and delivery addresses, dates, and times.
• Payment Information:Credit/debit card details or other payment information (processed securely through third-party payment processors).
• Communication Data:Records of your correspondence with us, including emails, chat messages, or phone calls.

Non-Personal Information

• Technical Data:IP address, browser type, operating system, device information, and browsing behaviour.
• Cookies and Tracking Technologies:We use cookies and similar technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

2.  How We Use Your Information?

We use your information for the following purposes:

• To provide, manage, and improve our services.
• To process bookings, payments, and service requests.
• To communicate with you about your bookings, inquiries, or feedback.
• To send promotional offers, newsletters, or updates (with your consent).
• To analyse website usage and improve user experience.
• To comply with legal obligations and protect our rights.

3.  Sharing Your Information

We may share your information in the following circumstances:

• Service Providers:With third-party vendors, contractors, or partners who assist us in providing services (e.g., payment processors, IT support, or marketing agencies).
• Legal Requirements:When required by law or to protect our rights, property, or safety.
• Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We do not sell or rent your personal information to third parties for marketing purposes.

4.  Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.  Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access:Request a copy of the personal data we hold about you.
• Correction:Request corrections to inaccurate or incomplete data.
• Deletion:Request deletion of your personal data under certain conditions.
• Objection:Object to the processing of your data for specific purposes.
• Withdraw Consent:Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at customerservices@vanmanrentals.com.

6.  Data Security & Retention

We implement appropriate security measures to protect your data from unauthorised access, misuse, or loss. Your data is retained only for as long as necessary to fulfil service obligations and comply with legal requirements.

7.  Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8.  Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Van Man Rentals Ltd.

Address: St Albans Road, Watford, United Kingdom

Email: customerservices@vanmanrentals.com

Phone: +44 20824 38876